Information concerning the analyses offered at Clinical Genomics see Sample requirements.
To discuss new projects, contact us by creating a new ticket in our communication tool Supportsystem here.
Note! Orders cannot contain any personal names or other personal information about patients due to GDPR.
Start by making sure that the samples fulfill our sample requirements and are sent in an appropriate container.
An order can be placed through an orderform which is uploaded to the Order portal or through the Order portal directly. You need to be a registered user to be able to place an order. If you are not, contact us through Supportsystem here.
Sequencing and analysis of human samples
Sequencing and raw data delivery of human samples
Analysis of externally sequenced human samples
Sequencing of ready-made libraries
Sequencing and analysis of microbial whole genome samples
Sequencing and analysis of metagenomic samples
Sequencing and analysis of SARS-CoV-2 samples
New analysis of already analyzed (exisitng) samples
When the order is placed, a ticket is automatically created in SupportSystem. The sample container needs to be marked with the ticket number. This is of great importance to be able to trace the samples to the correct order. The box which the samples are delivered in, needs to be clean from contaminations since the personnel receiving the delivery do not wear any protective clothes.
The samples can be sent using any of the options below in section "Delivery of samples".
NB! Always used closed envelopes to make sure sample identity/name is not exposed.
To be able to start the library preparation, the order of the samples needs to be placed and the samples have been received by Clinical Genomics. The dates and time below show the start of the library preparation:
Samples that are received after 09.00 will get the arrival date of the upcoming weekday.
Note: We will contact you through SupportSystems if the samples do not pass the reception control (and you have stated in the order that you want to the contacted) and the samples will be library prepared with the next scheduled library preparation.
For pricing and turn-around times, see your contract.
Research: Samples will be library prepared according to the schedule
Clinical Trial: Samples will be library prepared according to the schedule
Standard: Samples (diagnostic) will be library prepared according to the schedule
Priority: Samples (diagnostic) will be library prepared according to the schedule, but the samples will be prioritized. For example a prioritized sample will be sequenced before a "standard" sample, in case of capacity limitations in the sequencing instrument. No extra cost will be invoiced but it anticipates "fair usage".
Express: Samples (diagnostic) will be library prepared and sequenced outside the weekly schedule. Expected delivery time is 5-7 days, depending on available personnel and the week day that the samples are received. An extra cost of 5000kr will be invoiced per sample.
Please contact us through support@clinicalgenomics.se for express samples requests. State your name and phone number and we will get back to you as soon as possible to discuss availability for this prioritization!
Phone: 08 - 5248 1500
E-mail: support@clinicalgenomics.se
Note: Clinical Genomics can not receive samples when we communicated that the facility is closed. If uncertain, please contact support@clinicalgenomics.se
Note: Opening hours for receiving samples by courier: weekdays 08.00 - 16.00. Samples sent by courier, need to be delivered to Tomtebodavägen 23B latest Thursday before 13.00 if they should be able to join the library preparation start on Friday the same week.
Note: This alternative should not be used for sample deliveries!
Samples can personally be delivered to the reception at SciLifeLab. We are typically available weekdays 08.00 - 15.00 for receiving samples.
Delivery of RNA samples is possible every working day to SciLifeLab reception before 9.00. If the samples are sent by courier, they need to be delivered to Tomtebodavägen 23B on dry ice, latest Thursday before 13.00 if they should be able to join the library preparation start the same week.